Terms and Conditions

Customer represents and warrants that any use of the Product will be in accordance to and subject to the terms and conditions specified in the Product Manual and other publications made by Moving Life Ltd. and/or Moving Life INC (collectively, "Moving Life") including product specifications and Frequently Asked Questions page on Moving Life's Website at www.movinglife.com/faq/ and all restrictions and limitations specified herein and thereunder. Customer undertakes to bring all of such terms and conditions, including all such restrictions and limitations, to the attention of any user, prior to its usage of the Product. Without derogating from any exemption from liability available to Moving Life under these terms and conditions, the Product Manual and other publications made by Moving Life, including product specifications and Frequently Asked Questions page on Moving Life's Website, and any applicable law, Moving Life will not have and will be exempt from any liability of any kind whatsoever for any damage and loss to the customer and/or the user and/or any third party due to any usage of the Product not in full compliance with these terms and conditions, the Product Manual and other publications made by Moving Life, including product specifications and Frequently Asked Questions page on Moving Life's Website, and including further any restrictions and limitations specified thereunder.

Without derogating from the above and the need to review carefully all of said documents, please pay attention to the following:

  • Maximum user weight: 220 Lbs (100 Kg).
  • The Moving Life ATTO Mobility Scooter is an indoor scooter that provides transportation for a disabled or elderly person.
  • Laws and regulation may vary from country to country and from state to state. Always check with local authorities to ensure you are allowed to use your mobility scooter and of the restrictions that apply.
  • A mobility scooter is not a toy and should not be used by children or minors, unless they are the intended users who comply with laws and regulations and with the minimum requirements specified in the specification section of the Product Manual.
  • A mobility scooter is not intended for show-off driving or any other use other than the intended use. This mobility scooter must be used only in areas intended for pedestrians and under conditions allowing safe use and good contact with the ground.
  • Be aware of snow, ice, sleet, rain, strong wind, sand, broken glass and other obstacles and interferences. All those and other such irregularities are dangerous to you and to others and should be avoided to prevent injury and damage.
  • Do not try to descend or climb an incline with an angle greater than recommended. See the “Specifications” section of the Product Manual.
  • Always climb or descend an incline by driving straight up or straight down the incline.
  • Do not operate your scooter for the first time before reading and completely understanding the Owner's Manual.
  • Read and understand the safety symbols shown in the Product Manual and used on ATTO to identify warnings, mandatory actions and prohibited actions. It is very important for you to read and understand them completely.
  • Injury hazard due to improper assembly, disassembly, opening or closing ATTO. Ensure that all components in the scooter have been correctly placed before continuing to the next step. Always check that all locked devices are holding correctly.
  • Operations described in the Product Manual are done near and around pinching points. Be careful and follow instructions to prevent injury. Make sure your fingers are away from moving parts that may be closing gaps while moving.
  • Always drive on a speed allowing you to fully control your mobility scooter without presenting a risk to other people and to yourself. When driving in crowded places and near obstacles, use extra care and reduce the speed as required.
  • LIMITED WARRANTY

    Moving Life warrants this product to be free from defects in materials and workmanship for the periods stated below under each limited warranty section.
    If, within such warranty period, any such product shall be proven defective, such product shall be repaired or replaced at Moving Life's discretion. This warranty does not include any labor or shipping charges incurred in replacement part installation or repair of any such product.
    Moving Life’s sole obligation and your exclusive remedy under this warranty shall be limited to such repair and/or replacement.
    For warranty service, please contact the authorized Moving Life dealer where you purchased your Moving Life product. In the event you do not receive satisfactory warranty service, please write directly to Moving Life at the address on the back cover, provide authorized Moving Life dealer’s name, address, date of purchase, indicate nature of the defect and, if the product or defect part carries a serial number, indicate the serial number. Do not return products to our factory or shipping center without our written prior consent.

  • THREE-YEAR LIMITED WARRANTY: Structural frame components, including: mobility scooter chassis, steering mechanism, seat mechanism, rear wheels extensions, welds on entire products.
  • TWO-YEAR LIMITED WARRANTY: All electronic parts, including controllers and battery chargers. Servicing to the controller or battery charger must be carried out by an authorized Moving Life dealer. Any attempt to open or dismantle these items renders the guarantee void on that item.
  • ONE-YEAR LIMITED WARRANTY: Drivetrain, including: motor, front wheel fork and brake.
  • ONE-YEAR LIMITED WARRANTY: Batteries are covered by a one year warranty from the original manufacturer. Gradual deterioration in battery performance due to not following usage instructions specified in owner’s manual or worn out through heavy use is not covered.


  • WARRANTY EXCLUSIONS

  • ABS plastic
  • Seat upholstery
  • Tires and tire tubes
  • Repairs and/or modifications made to any part of the product or accessories without specific and prior written consent from Moving Life
  • Circumstances beyond the control of Moving Life
  • Damage caused by: battery malfunction, abuse, misuse, accident, or negligence, improper operation, maintenance, or storage, commercial use or use other than normal
  • Labor, service calls, shipping, and other charges incurred for repair of the product
  • If the serial number has been removed or defaced

  • Such evaluation will be solely determined by Moving Life.
    Moving Life shall not be liable for any consequential or incidental damages whatsoever.
    There is no other express warranty.
    Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of original purchase and to the extent permitted by law. Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded.
    This warranty gives you specific legal rights and you may also have other legal rights which vary from country/state to country/state.
    Some countries and states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of limitation of incidental or consequential damages. Therefore, the above limitation or exclusion may not apply to you.
    This warranty is extended only to the original purchaser/user of our products.