MovingJet is the exclusive distributor of Movinglife products in Latin America. They are part of a large business group operating in the same region and were drawn to Movinglife and the ATTO mobility scooters. We spoke with the MovingJet team to learn more about this partnership and how these brands align.
What initially drew you to partner with Movinglife, and what makes this partnership unique for MovingJet?
We were initially drawn to partner with Movinglife because of their strong track record in mobility innovation, which aligns perfectly with MovingJet’s commitment to inclusion and promote accessibility with mobility solutions.
This partnership is special because it allows us to leverage our strengths in a unique way: Movinglife's advanced technology and operational expertise enable MovingJet to develop seamless mobility experiences in Latin America.
How does Movinglife's mission and values align with those of MovingJet?
Movinglife is dedicated to revolutionizing personal mobility by utilizing advanced technology and environmentally friendly solutions, which perfectly aligns with MovingJet's commitment to offering effective, sustainable mobility aids that fosters independence, sophistication, and innovation, which customers can be proud of.
What specific qualities about Movinglife products made you confident in offering them to your customers?
ATTO mobility scooters offer remarkable combination of innovation, quality, and user-centered design, being well-known for their distinctive ability to fold and portability, which caters to individuals who prioritize ease and flexibility of transportation. ATTO scooters engineering and emphasis on safety guarantee that customers can depend on it for extended use without sacrificing comfort or functionality.
How has the partnership with Movinglife impacted MovingJet’s overall product offering?
MovingJet had the privilege of starting its journey with Movinglife products. With unrestricted marketing and operational support and specialized training, MovingJet entered the market guided and mentored by Movinglife.
In what ways has Movinglife supported MovingJet in meeting customer demands for quality mobility solutions?
Movinglife has played a key role in helping MovingJet meet the growing demand for quality solutions like the ATTO scooter with product trainning, customer experience improvement and collaboration and ongoing support.
What feedback do you most often hear from customers who use Movinglife products, particularly regarding their quality and functionality?
Overall, the most common feedback revolves around how the products have significantly improved customers' mobility, convenience, and overall quality of life providing freedom and independence.
How do Movinglife’s mobility solutions improve the day-to-day lives of your customers?
Many customers express that Movinglife's solutions provide them with a sense of security due to their reliability and user-friendly nature. Having a dependable, durable, and user-friendly device allows them to carry out their daily activities with confidence.
Which Movinglife products are most popular among your customers, and why do you think these stand out?
Both ATTO and ATTO Sport scooters are popular among customers for their features, however, ATTO Sport stands out with its combination of sporty design, advanced functionality, and high-performance.
How do you see Movinglife products empowering customers to embrace greater independence and mobility?
Movinglife products empower customers by restoring their freedom of movement and enhancing their ability to live more independently.
Are there any memorable customer stories where Movinglife products made a significant difference in someone’s life?
Mr. Jacques Rochin, a resident of Rio de Janeiro, commented that the ATTO scooter has had a positive impact on his life, providing more independence in accompanying his family on trips and outings.
Mr. Jacques testimonial video:https://www.facebook.com/reel/294391406880663
In your experience, what are the key practices that make a Movinglife partnership successful?
Movinglife maintains open lines of communication, understands and commits to common goals, develops strategies that benefit both Movinglife and MovingJet, and is focused on customer needs.
How has setting up a dedicated showroom for Movinglife products helped showcase the quality and features of the brand?
Our showroom is a safe and comfortable environment where customers feel free to test products, discuss their challenges, and how our solutions can positively impact their routines. More than a showroom, it is a place of experiences.
Do you offer in-home demonstrations for customers? If so, how do these demos impact their buying decisions and confidence in the products?
Yes, especially for customers far from the showroom. In this case, one of our consultants brings a demonstration experience to the customer, creating a positive image that we are committed to our public.
What role does staff training play in effectively promoting Movinglife products to potential customers?
Staff training equips our team with comprehensive knowledge about the products' features and benefits, enabling them to engage confidently with customers.
What advice would you give to other resellers looking to become a successful Movinglife partner?
Building strong relationships with customers is essential. Listening to customer challenges and providing personalized recommendations can significantly improve their experience. Don’t hesitate to leverage the marketing and training resources provided by Movinglife to promote products within the community effectively.
To learn more about Movinglife or becoming a Movinglife partner, please visit www.movinglife.com or contact mitchell.zwart@movinglife.com.
